{"id":254,"date":"2025-11-18T21:25:33","date_gmt":"2025-11-18T21:25:33","guid":{"rendered":"https:\/\/hdu.ppl.mybluehost.me\/website_f0ef8066\/?page_id=254"},"modified":"2026-08-05T21:32:52","modified_gmt":"2026-08-05T21:32:52","slug":"long-term-ombudsman","status":"publish","type":"page","link":"https:\/\/reillynewman.com\/demo\/fsa-es\/programs\/senior-services\/long-term-ombudsman\/","title":{"rendered":"Long-term Ombudsman"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;55&#8243; back_image=&#8221;366&#8243; back_repeat=&#8221;no-repeat&#8221; back_position=&#8221;center center&#8221; parallax=&#8221;yes&#8221; overlay_color=&#8221;color-vyce&#8221; overlay_alpha=&#8221;100&#8243; overlay_color_blend=&#8221;multiply&#8221; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; enable_bottom_divider=&#8221;default&#8221; bottom_divider_inv=&#8221;curve-opacity&#8221; shape_bottom_invert=&#8221;yes&#8221; shape_bottom_h_use_pixel=&#8221;&#8221; shape_bottom_height=&#8221;150&#8243; shape_bottom_color=&#8221;color-xsdn&#8221; shape_bottom_opacity=&#8221;100&#8243; shape_bottom_index=&#8221;0&#8243; shape_bottom_responsive=&#8221;yes&#8221; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;182290&#8243; row_height_pixel=&#8221;200&#8243; overlay_color_type=&#8221;uncode-palette&#8221; shape_bottom_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;175076&#8243;][vc_custom_heading text_color=&#8221;color-xsdn&#8221; heading_semantic=&#8221;h1&#8243; text_size=&#8221;h1&#8243; text_space=&#8221;fontspace-137061&#8243; uncode_shortcode_id=&#8221;211542&#8243; text_color_type=&#8221;uncode-palette&#8221;]Ombudsman para Atenci\u00f3n a Largo Plazo[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;840128&#8243;][vc_column column_width_percent=&#8221;85&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;bottom-t-top&#8221; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;178713&#8243;][vc_custom_heading text_color=&#8221;accent&#8221; text_size=&#8221;h3&#8243; text_weight=&#8221;500&#8243; text_space=&#8221;fontspace-137061&#8243; separator_color=&#8221;yes&#8221; separator=&#8221;yes&#8221; uncode_shortcode_id=&#8221;213962&#8243; text_color_type=&#8221;uncode-palette&#8221;]Defensa de los derechos y la dignidad de las personas mayores.[\/vc_custom_heading][vc_custom_heading text_color=&#8221;color-jevc&#8221; heading_semantic=&#8221;h3&#8243; text_size=&#8221;h6&#8243; uncode_shortcode_id=&#8221;147861&#8243; text_color_type=&#8221;uncode-palette&#8221;]Nuestros ombudsmen (investigadores designados oficialmente) visitan los centros de atenci\u00f3n para garantizar que los residentes sean tratados con respeto, seguridad y compasi\u00f3n.[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;206437&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;light&#8221; font_family=&#8221;font-832933&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;bottom-t-top&#8221; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;133744&#8243;][vc_single_image media=&#8221;544&#8243; media_width_percent=&#8221;100&#8243; shape=&#8221;img-round&#8221; radius=&#8221;lg&#8221; uncode_shortcode_id=&#8221;148461&#8243;][vc_column_text uncode_shortcode_id=&#8221;158123&#8243;]Investigamos las quejas y ayudamos a los residentes y a sus familias a resolver problemas en residencias de ancianos y centros de vida asistida, siempre con confidencialidad y cuidado.[\/vc_column_text][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;bottom-t-top&#8221; animation_delay=&#8221;400&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;114519&#8243;][vc_custom_heading text_color=&#8221;color-158079&#8243; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_space=&#8221;fontspace-137061&#8243; uncode_shortcode_id=&#8221;201987&#8243; text_color_type=&#8221;uncode-palette&#8221; subheading=&#8221;Residentes de centros de atenci\u00f3n a largo plazo y sus familias que buscan apoyo o asesoramiento. Asistencia disponible en ingl\u00e9s y espa\u00f1ol.&#8221;]Para qui\u00e9n es[\/vc_custom_heading][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; radius=&#8221;lg&#8221; shadow=&#8221;lg&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;176361&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_custom_heading text_color=&#8221;color-158079&#8243; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_space=&#8221;fontspace-137061&#8243; separator_color=&#8221;yes&#8221; separator=&#8221;yes&#8221; sub_lead=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221; foreword=&#8221;yes&#8221; uncode_shortcode_id=&#8221;775352&#8243; text_color_type=&#8221;uncode-palette&#8221;]Tres simples pasos[\/vc_custom_heading][uncode_list uncode_shortcode_id=&#8221;327850&#8243;]<\/p>\n<ol>\n<li>P\u00f3ngase en contacto con nuestra oficina del ombudsman.<\/li>\n<li>Comparta su inquietud o pregunta de forma confidencial.<\/li>\n<li>Reciba seguimiento y resoluci\u00f3n por parte de un defensor capacitado.<\/li>\n<\/ol>\n<p>[\/uncode_list][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;290708&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;202264&#8243;][vc_button button_color=&#8221;color-158079&#8243; size=&#8221;btn-xl&#8221; radius=&#8221;btn-round&#8221; hover_fx=&#8221;full-colored&#8221; border_width=&#8221;0&#8243; uncode_shortcode_id=&#8221;131145&#8243; button_color_type=&#8221;uncode-palette&#8221; icon=&#8221;fa fa-phone&#8221; link=&#8221;url:tel%3A%2B18059221236&#8243;]Habla con alguien: (805) 922-1236[\/vc_button][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;137896&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;202264&#8243;][vc_button button_color=&#8221;color-158079&#8243; size=&#8221;btn-xl&#8221; radius=&#8221;btn-circle&#8221; hover_fx=&#8221;full-colored&#8221; border_width=&#8221;0&#8243; uncode_shortcode_id=&#8221;610548&#8243; button_color_type=&#8221;uncode-palette&#8221; icon=&#8221;fa fa-phone&#8221; link=&#8221;url:tel%3A%2B18059221236&#8243;]Habla con alguien ahora[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;4&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;394891&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;113246&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;302229&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243; uncode_shortcode_id=&#8221;199902&#8243;][vc_custom_heading text_color=&#8221;color-168997&#8243; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h4&#8243; uncode_shortcode_id=&#8221;199324&#8243; text_color_type=&#8221;uncode-palette&#8221;]Acerca del programa[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;142014&#8243;]La principal responsabilidad del Programa del Ombudsman para Atenci\u00f3n a Largo Plazo es investigar las quejas presentadas por los residentes de los centros de atenci\u00f3n o en su nombre. Estos centros incluyen residencias de ancianos, centros de atenci\u00f3n residencial para personas mayores (tambi\u00e9n conocidos como residencias con servicios asistenciales) y centros de vida asistida.[\/vc_column_text][vc_column_text uncode_shortcode_id=&#8221;138358&#8243;]Los representantes del Programa del Ombudsman abogan por mejoras en la atenci\u00f3n a los residentes y trabajan para mejorar su calidad de vida. Marcan la diferencia en la vida de los residentes y sus familias visit\u00e1ndolos regularmente; abordando y resolviendo problemas relacionados con la calidad de la atenci\u00f3n y la seguridad; capacitando al personal, las familias y los residentes sobre los derechos de los residentes y la prevenci\u00f3n del abuso; y ayudando a prevenir desalojos injustificados, entre otras cosas.[\/vc_column_text][vc_button button_color=&#8221;color-158079&#8243; size=&#8221;btn-xl&#8221; radius=&#8221;btn-round&#8221; outline=&#8221;yes&#8221; text_skin=&#8221;yes&#8221; border_width=&#8221;4&#8243; link=&#8221;url:https%3A%2F%2Freillynewman.com%2Fdemo%2Ffsa-es%2Fprograms%2Fsenior-services%2Flong-term-ombudsman%2Fbecome-an-ombudsman%2F|title:Become%20An%20Ombudsman&#8221; button_color_type=&#8221;uncode-palette&#8221; uncode_shortcode_id=&#8221;649948&#8243; icon=&#8221;fa fa-handshake-o&#8221;]Convi\u00e9rtete en defensor del pueblo[\/vc_button][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;178627&#8243;][vc_custom_heading text_color=&#8221;color-158079&#8243; heading_semantic=&#8221;h6&#8243; text_size=&#8221;h6&#8243; text_weight=&#8221;500&#8243; text_space=&#8221;fontspace-191611&#8243; separator_color=&#8221;yes&#8221; separator=&#8221;under&#8221; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;175423&#8243; text_color_type=&#8221;uncode-palette&#8221; subheading=&#8221;Gratuito para todos los residentes y las familias de centros de atenci\u00f3n a largo plazo.&#8221;]COSTO[\/vc_custom_heading][vc_empty_space empty_h=&#8221;2&#8243;][vc_custom_heading text_color=&#8221;accent&#8221; heading_semantic=&#8221;h5&#8243; text_size=&#8221;h6&#8243; text_weight=&#8221;500&#8243; text_transform=&#8221;capitalize&#8221; uncode_shortcode_id=&#8221;767907&#8243; text_color_type=&#8221;uncode-palette&#8221;]Este programa es para cuando&#8230;[\/vc_custom_heading][vc_empty_space empty_h=&#8221;1&#8243;][vc_button button_color=&#8221;color-168997&#8243; radius=&#8221;btn-round&#8221; hover_fx=&#8221;outlined&#8221; outline=&#8221;yes&#8221; text_skin=&#8221;yes&#8221; border_width=&#8221;1&#8243; link=&#8221;url:https%3A%2F%2Freillynewman.com%2Fdemo%2Ffsa-es%2Fwhen-aging-brings-new-challenges%2F|title:When%20Life%20Feels%20Uncertain&#8221; uncode_shortcode_id=&#8221;892133&#8243; button_color_type=&#8221;uncode-palette&#8221;]el envejecimiento trae consigo nuevos desaf\u00edos[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;2&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; 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